We work to respond to any maintenance issue within 2 hours. For urgent works we ensure our contractors are onsite to resolve the problem the same day. Our team are available 7 days a week. Infact a large proportion of maintenance call outs are carried out at the weekends at the tenants request and at no extra charge. All our tradesmen are vetted and insured. The pricing structure for any maintenance work undertaken is transparent. There are no add on fees. We ensure the contractors used are extremely competitive with their rates and ensure their workmanship is of a high standard. We literally have contractors and engineers for every possible requirement that might arise across London.